Todays update: March 21, 2020
We are updating our operations in order to follow New York State mandates. In order to slow the spread of the coronavirus, and to save on personal protective equipment for medical personnel. We are currently operating for essential and emergency services only. There will NOT be any non-essential appointments including nail trims, well visits, non-essential surgeries or non-essential procedures.
We are having clients stay in their cars. Please call us when you arrive and we will bring your pet into the building for treatment. If you are in need of medications, we will take your order and payment over the phone, then deliver it to you in the parking lot when you come to pick it up.
Thank you for your continued trust and support. We are truly living in unprecedented times. We are grateful for our community and clients as we adapt to the Covid-19 situation.
We are closely monitoring this situation with the CDC, the American Veterinary Medical Association (AVMA), the State Veterinary Society (NYSVMS), and the state and local levels of New York. I anticipate more aggressive measures may need to be taken in the future, but we are doing the best we can to keep our hospital open for you and your furry family at this time.
In good health,
Dr. Lauren Roginski and the Staff of Valley Veterinary Hospital
Excerpts from March 13th’s newsletter that I think warrant repeating:
“There are no known exposures at Valley Veterinary Hospital at this time. In addition to our regular cleaning, we have been and will continue to disinfect all commonly touched surfaces throughout the business day: door knobs, door frames, benches, the front desk, credit card processors, etc.”
“Currently, we do not have evidence that our pets can become sick from COVID-19. Also, infectious disease experts do not believe that our pets can spread COVID-19 to people. However, It is important at this time to remind everyone to wash your hands effectively and frequently. Feel free to ask to wash your hands when you are at Valley Vet for an appointment. Please try to keep personal space in the waiting room, when possible. As best as you can, please give the Doctor and staff personal space in the exam rooms as we care for your beloved pets.