Update: March 21, 2020
We are updating our operations in order to follow New York State mandates. In order to slow the spread of the coronavirus, and to save on personal protective equipment for medical personnel. We are currently operating for essential and emergency services only. There will NOT be any non-essential appointments including nail trims, well visits, non-essential surgeries or non-essential procedures.
We are having clients stay in their cars. Please call us when you arrive and we will bring your pet into the building for treatment. If you are in need of medications, we will take your order and payment over the phone, then deliver it to you in the parking lot when you come to pick it up.
Thank you for your continued trust and support. We are truly living in unprecedented times. We are grateful for our community and clients as we adapt to the COVID-19 situation.
Excerpts from March 13th’s newsletter that I think warrant repeating:
Currently, we do not have evidence that our pets can become sick from COVID-19. Also, infectious disease experts do not believe that our pets can spread COVID-19 to people. However, It is important at this time to remind everyone to wash your hands effectively and frequently. Feel free to ask to wash your hands when you are at Valley Vet for an appointment. Please try to keep personal space in the waiting room, when possible. As best as you can, please give the Doctor and staff personal space in the exam rooms as we care for your beloved pets.
If you are sick with fever, cough, cold symptoms or other illness, please do not bring your pet to Valley Vet for an exam or check up. Please call to discuss an alternative way to assess your pets needs. Our staff and veterinarians will be happy to work with you to discuss your pets problems and your concerns. It is important that we all work together to minimize risks of spreading illness to other people at this time.
Please know, my staff and I are here for you, your family, and your furry friends. If you cannot come to Valley Vet, please do not hesitate to call to discuss your needs. We are a family-oriented business, and we will continue to serve you and the community through this ever-changing situation.
With care and compassion for good health for everyone,
Dr. Lauren Roginski
Veterinarian and Owner of Valley Veterinary Hospital
